Service Degradation: Authentication Cloud [South East Asia]

Minor incident Authentication Cloud South East Asia
2026-09-01 14:21 CEST · 2 hours, 28 minutes

Updates

Resolved

After a period of stable monitoring, we have confirmed that all services have returned to normal operation. The issue is successfully resolved. We will conduct a post-incident review to prevent recurrence.

September 1, 2026 · 16:48 CEST
Monitoring

We have deployed a solution and are seeing a gradual restoration of services. Our team is actively monitoring all instances to ensure the issue is fully resolved.

September 1, 2026 · 16:22 CEST
Update

We have identified the root cause of the service disruption. Our engineering team is currently implementing a fix to restore full functionality. We will provide a further update once the deployment begins.

September 1, 2026 · 15:45 CEST
Issue

Summary: We have identified a minor issue affecting a subset of Authentication Cloud instances in South East Asia.

Impact: While the majority of the service remains healthy, specific customer instances may experience intermittent errors or service degradation.

Status: Our engineering team is currently investigating the root cause and is actively working to restore the affected instances as quickly as possible.

September 1, 2026 · 14:49 CEST

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