Service Degradation: Authentication Cloud [South East Asia]
Updates
After a period of stable monitoring, we have confirmed that all services have returned to normal operation. The issue is successfully resolved. We will conduct a post-incident review to prevent recurrence.
We have deployed a solution and are seeing a gradual restoration of services. Our team is actively monitoring all instances to ensure the issue is fully resolved.
We have identified the root cause of the service disruption. Our engineering team is currently implementing a fix to restore full functionality. We will provide a further update once the deployment begins.
Summary: We have identified a minor issue affecting a subset of Authentication Cloud instances in South East Asia.
Impact: While the majority of the service remains healthy, specific customer instances may experience intermittent errors or service degradation.
Status: Our engineering team is currently investigating the root cause and is actively working to restore the affected instances as quickly as possible.
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