Specific Instances are down

Minor incident Authentication Cloud Switzerland
2024-01-25 17:28 CET · 1 hour, 40 minutes

Updates

Resolved

Our services are up and everything is back to normal.

January 25, 2024 · 19:08 CET
Investigating

We have identified the problem: there is a scheduled Azure DB maintenance which is having issues that is causing the problems to the Authentication Cloud.

January 25, 2024 · 17:44 CET
Issue

Some Authentication Cloud Instances are Down

Severity: Minor | Severity 2

Location: Switzerland

Affected Services: specific Authentication Cloud instances in Switzerland

Summary: We are currently experiencing issues affecting with our Authentication Cloud service on several instances in Switzerland region. Our team is actively investigating the issue to restore service as quickly as possible. We apologize for the inconvenience caused and appreciate your patience.

Impact: During this incident, the affected service could be inaccessible, resulting in disruption of functionality for our users. We understand the impact this may have on your workflow and sincerely apologize for any inconvenience caused.

January 25, 2024 · 17:28 CET

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